Human Resources Generalist

Position Summary:

National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions – on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.

The Human Resources Generalist (HRG) will work closely with the Human Resources Manager to deliver HR Strategy & Organizational Development, Retention/Turnover and any other HR strategies and projects assigned. The HRG will be responsible for HR Analytics and HR Reporting. HRG will support and drive focus around employee engagement and development. This role may supports daily Human Resources duties in the absence of the Human Resources Manager.

Primary Position Duties:

  • Recommend retention strategies for non-exempt employees that result in improved retention of the non-exempt employee workforce.
  • Analyze compliance requirements, trends and key metrics and partner with the broader HR organization to develop and implement solutions, programs, and policies in partnership with HR Director & HR Manger to assess and grow the capability of leadership.
  • Support launch and implementation of assigned projects by established timelines.
  • Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to wage & hour, FLSA, FMLA and ADAAA to minimize risk/exposure to the company.
  • HR Reporting & HR Analytics.
  • Employee Special Pay.
  • New Hire Orientation: Non-Exempt Hires.
  • Exit Interviews: Non-Exempt Employees.
  • Verifications of Employment (VOEs).
  • Garnishments/Income Withholding Orders (IWOs).
  • New Hire Benefits Enrollment Process.
  • Review and approval of Corrective Actions: Non-Exempt Employees.
  • Conduct effective and objective investigations: Non-Exempt Employees.
  • Provide guidance and interpretation on HR policies, processes, and procedures.
  • Supports HR Manager.
  • Benefits Open Enrollment Communications.
  • Performs all other duties as assigned.

Position Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee regularly works in an office setting. This position is an in office corporate position and is not a remote role.
  • While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Education or Skills:

  • Bachelor’s Degree in human resources, business, organizational behavior, or related field required.
  • 1+ years of relevant HR experience, including diverse HRG experience including employee investigations for high-volume non-exempt environment required.
  • Human Resource Professionals PHR, SHRM-CP required or SPHR or SHRM-SCP preferred.
  • Broad business knowledge and demonstrated ability to stay abreast of business and HR functional trends.
  • Excellent verbal and written communication skills.
  • Demonstrated ability working with confidential & sensitive matters, professional & discretionary manner.
  • Independent thinker with strong decision-making skills and ability to use data & present data to support decisions.
  • Results oriented with the ability organize, prioritize, and implement multiple projects within targeted deadlines.
  • Well-developed collaboration and interpersonal skills and experience leveraging those skills to foster trust, build relationships and gain support for ideas and solutions.
  • Ability to deal with the employees and public in a professional manner.
  • Strong PC skills and MS Office skills must be proficient in Excel including pivot tables and PowerPoint.
  • Ability to show judgment and initiative and to accomplish job duties.
  • Ability to work independently.
  • Knowledge of local, state, and federal employment, wage & hour laws and procedures.
  • Bilingual/Fluent in Spanish preferred.